Coronavirus Update 03/04/2020

Transpakship Update

Firstly on behalf of everyone at TRANSPAKSHIP, a heartfelt thanks to the amazing medical professionals, police staff, key workers and volunteers for their support to our worldwide communities during the COVID-19 crisis.

We know that this is a difficult time for everyone but we understand that you will have concerns and considerations should you want to ship goods overseas or if you have shipment currently in transit with us. TRANSPAKSHIP is taking its responsibilities to customers and staff seriously and complying with the UK Government’s recommendations to:

  • - Stay 2 metres (6ft) away from other people at all times
  • - Wash Hands thoroughly and regularly

Following the recent outbreak of Covid-19 in the UK we have put in place a number of measures to protect our customers and our staff, to make sure we can continue to provide the best shipping service to our customers. Health and safety is our primary concern during this crisis and we would like to reassure you that TRANSPAKSHIP is actively following all government guidelines.

SHIPPING INFORMATION:

Transpakship are still collecting from across the UK and storing items, prior to shipment, in our Northern and London depots.

To make a booking or for advice or shipping schedules to your chosen destination please call one of our offices on any of the following numbers:

01623 441445

Midlands

0208 763 2162

London

0845 3000 322

Local Call Rate

0121 270 2152

Birmingham

0113 322 0213

Leeds

0161 241 0381

Manchester



ARRANGING A SHIPMENT:

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, it is widely accepted that these types of viruses do not survive for long on non-metallic surfaces, such packages and plastic barrels. This complements the highly publicised guidance from PHE for people to wash their hands more often the usual in soap and hot water.

To protect themselves and our customers, we have trained our team to takes extra, pre-cautionary measures when bringing any item into our warehouse. As such, we are recommending that goods are brought to one of Transpakships secure depots. All our operatives will be wearing disposable gloves and we ask on the arranged drop-off date that any item be left outside the home to ensure that the government’s advised 2-metre distance rule is observed. Any documentation to be signed will be posted through your letter box, signed and left outside for collection when complete.

Again, in-line with government guidelines, we advise you to thoroughly wash your hands after your drop-off is complete. Your items will be under 24-security surveillance and shipped in line with your booking arrangement. You will be contacted immediately should your collection or delivery schedule be altered in any way.

CUSTOMER DROP-OFFS

Your goods can be taken to either our Northern UK or London depots each of which provide 24 hour security. Special shipping rates can be provided to customers who bring their cargo to us.

Both depots are observing the 2-metre distancing rules and are now open between 9:00am and 3:00pm daily. Customers must call us to make an arrangement to visit. Weekends by special appointment only.

We ask that all drivers report to the Customer Liaison on entry to the sites. Where possible drivers should stay in their vehicles while a member of the Transpakship team unload their goods.

Northern Depot:
Transpakship International Limited:
Export Drive
Fulwood Industrial Estate
Sutton-in-Ashfield
Nottinghamshire
NG17 6AF

Southern Depot:
Transpakship c/o Britlink
27 River Road
Barking
Essex
IG11 0DA

CUSTOMERS WITH GOODS ALREADY IN TRANSIT:

The transhipment of cargo is extremely important to all Caribbean ports and we thank all the personnel in each port authority who are working hard to implement safety measures whilst keeping their ports open for business.

As such customers may experience an understandable delay when their goods reach their final destination due the restriction of crowds accessing any port at one time.

If you have named yourself as the receiver of your goods, but are now unable to fly to your chosen destination because of flight cancellations, please contact Transpakship to find an alternate solution.

FINAL WORD

We would like to thank all our clients and partners for their support and business. Transpakship is here for you throughout this crisis and we will continue to look after you and your good when it ends.

If you have any questions or need advice please feel to call us.

With warm wishes from all at:

Transpakship